Tried to get them to service 3 Heat N Glo fire places, 2 months later no service i talked to heat n glow to complain. Chantico y called me and asked for $600 up front to come out, I refused and phoned another dealer to service the fire places, the next day they came out for $100 per fire place. Not bad service, no service at all, do not use would be my recommendation

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