Janice from Toronto

Rick is very easy to work with. He asked the right questions when I called about the oven, so he was prepared when he came out the next day to fix it. He arrived on time, was quick, thorough and tidy, and his pricing was reasonable. I'll definitely call upon him again for any of my appliances.

I hired Loumerico to refinish my tub. Once done, the finish was patchy -- obviously thinner in some areas than others, so I called them to come in again. They reviewed the situation and sprayed another layer. Less than a week later, a crack appeared around the drain, so I called them again. After having a look, they said that the crack was my fault (I had barely used the tub at that point and had certainly done nothing to crack the finish) and that they would have to charge me to repair it. I argued this, and they finally agreed to repair it without charge, but advised me that to do so would nullify my warranty. Their website claims that their "unique" finish has outstanding and long-term durability, with excellent adhesion on all types of materials, and that it should last 10 - 15 years. Despite these claims, their warranty was only for one year and, less than three years after their work, my tub finish is cracked and peeling off in huge chunks. Abysmal quality and customer service, I would never again use, nor would I recommend, Loumerico.