Reviews

10/10

This company provides outstanding customer service along with a great product at a competitive price. I had a residential alarm system with three security cameras and an interactive doorbell installed. After a few days of getting used to it, I can say that the system is very user-friendly. Right after installation, I had noticed that one of the cameras didn't operate well at night where it is located. They came back within a couple of days and replaced it with one that is better suited to its location. I am very happy with this system and the service I received.

Approximate cost of services:
$1,800.00
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Company Response

Thank you so much for a great review Heather! It was a pleasure to meeting you and helping you out with your security needs. We appreciate you taking the the time to write a great review. We are always here when needed.

10/10

Ariel did an excellent job assessing the best way to hook up my new fridge to the water line, and solved a problem with a leaky valve. He worked quickly and efficiently. I'm 100% satisfied.

Approximate cost of services:
$140.00
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Company Response

Heather!
Thank you so much for your feedback ! It was our pleasure serving you !

10/10

Otto's Masonry did a fantastic job in pouring the concrete for the final phase of my basement waterproofing job. The final product looks great. Otto was responsive to my inquiries and came back the following day when I asked for one aspect to be touched up. The price was competitive too, in comparison to other quotes I received (the concrete was poured along one side of the house).

Approximate cost of services:
$3,800.00
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Company Response

Thank you for your kind words. I'll pass them along to the team. Marie-Jo

10/10

I'm delighted with the work of Anthony and his crew. This job was to convert a laundry space back into an eat-in kitchen space, and to update the lighting throughout the kitchen. The electrical and drywalling work was high quality and the workers paid very close attention to detail. Anthony also arranged an urgent, same day roof repair for me when I found a leak following a rainstorm. That work was also top notch. I will definitely call on ProFit again for my next home improvement projects.

Approximate cost of services:
$3,000.00
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10/10

Darby's commitment to customer satisfaction and doing the job right sets Mud Monkeys apart. I had the length of one wall of the house externally waterproofed. The crew worked quickly and did a great job. When we encountered a problem, Darby went above and beyond to make it right. I would recommend them without hesitation.

Approximate cost of services:
$6,700.00
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Company Response

We really appreciate your kind review Heather.
Thanks for taking the time to let others know we are very diligent at what we do and will always solve any pesky issues that may arise.
Take care.

10/10

I have only nice things to say about this company. This morning, my garage door handle had seized up. I called the company and they came out two hours later and fixed it, quickly and very reasonably priced. It turns out that the mechanism just needed lubrication and a tune up. Quick, professional and courteous.

Approximate cost of services:
$39.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Heather, we are so humbled by your kind words. We're glad you called us and we got to help you. We are only one phone call away should you need our services in the future.

2/10

I don't like to leave a negative review, so I'll start by saying that in the end, the work done was satisfactory. But you should know that Tree Care Specialists also operates under another name, which the Homestar reviewers do not allow me to name in this review. I had requested quotes from a number of companies to prune two fruit trees. Tree Care Specialists gave me a quote that I didn't accept. Then they reached out to me under a different name, without disclosing that they are the same company, and offered to come to quote. The second company quoted me $100 cheaper, and I accepted that quote. The day that they had booked to come, I came home in the evening and the trees were still in very unkempt condition, so I assumed they hadn't come. But then I received an invoice - from Tree Care Specialists - for the original amount that they had quoted me. I checked my security camera and sure enough, some workers had come to the house, but had done next to no work. I complained, sent the company the security videos, and they came back and completed the work properly. I expressed to the owner of the company my dismay at how they had conducted themselves, and stated that I would only pay the $250 that they had quoted me under the name of the second company. The owner did not respond to that message, but re-invoiced me for $250.

Approximate cost of services:
$250.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Dear Heather we are sorry for the inconvenience and the confusion we may have caused. The reason for our quote being higher is the presence of the dormant oil spray for the tree treatment.

10/10

A portion of my eavestrough was damaged by the snow and ice from last winter. Tip Top gave me a prompt and reasonable quote, and I'm happy with the finished result, it look great.

Approximate cost of services:
$550.00
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Company Response

Glad your happy with how the work turned out.

Tip Top Trough Team

10/10

Patryk and his crew did a fantastic job moving me to my new house. They were professional, fast, reliable and very careful with my furniture. The rate was also very reasonable. I would recommend them wholeheartedly, and will be hiring them again for an upcoming job.

Approximate cost of services:
$500.00
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