Amy from Kitchener

We have never seen such utter disrespect and carelessness towards a companies customers in my life. Every single interaction that we have had with Ultra Comfort including receptionist, service technician, sales representative, service manager, and "supposed" owner has been unbelievable. We have been yelled at, insulted, been questioned about our honesty when experienced problems with installation, and threatened by several of their employees. Please be weary of Andre in Sales and Kevin the manager they have by far been the worst. Once they have your money you don't exist and they prey on people who come in looking for deals and provide zero customer service and resort to anger and abuse to deal with their frustrated customers. They are really nice and friendly until you pay then they don't just disappear they abuse you when you have problems. We have as well reported them to the better business bureau (BBB), which is interesting because they promote their good standing with the BBB. NEVER LET ANYONE YOU CARE ABOUT (OR EVEN YOUR WORST ENEMY) BUY ANYTHING FROM ULTRA COMFORT

Robert was very friendly and personable. He did an amazing job on our fence his attention to detail is fantastic and he asked our opinion on everything to give us exactly what we wanted in a fence design. Price was competitive. Robert and the two people who work with him were professional ,, on time , polite and very hard working. they had our fence done in 3 days and we get tons of compliments on it you would never guess it only took them three days. I recommend Robert fence and deck to anyone they do a great job.