Reviews

3/10

KC built my kitchen 14 years ago and did a great job, so without hesitation we hired them to reface the 6 year old kitchen in our new house. KC requires the material and labour to be paid in full before they install. Due to design problems the project took longer than agreed upon. The installer removed the hood fan and said he threw it out. The hood fan was going to be re-installed. We were supposed to have a walk through to deal with remaining issues. KC is not returning calls or e-mails. Project started in May and we are now in September. I should have insisted on a holdback. I had to buy a new hood fan.

Approximate cost of services:
$7,000.00
Was this review helpful?
8/10

We are very pleased with our selection and the service provided by PF Custom Countertops. They price matched their competition too. We selected them based on the reviews of this site. There were some challenges, and this happens in most renovations but the manager dealt with the issue promptly. We will upgrade our vanities to stone as well and will definitely use PF again and would recommend them wholeheartedly . We love our new granite countertops! Thank you PF!

Approximate cost of services:
$4,000.00
Was this review helpful?
Company Response

Thank you for your comments Kim. I'm glad our manager was able to attend to any issues with your installation in a prompt manner. We look forward to assisting you with your vanities when the need arises.
John

0/10

I hired Shawn of Fine Lines Painting to repaint my 2000 sq foot home for the price he quoted plus additional charges I agreed to for paint color changes. He brags about his 20 year family business. The paint application itself would have been okay had the walls been repaired and prepped as quoted. Damage below 3 feet was left and painted over. Did not use additional lighting. The patches that were done show through the paint. Some patches weren't even sanded let alone primed. Had to leave sticky notes all over house on spots that were missed or poorly finished. Doesn't look like paint was strained because he painted on hair, tape, paint lumps etc. Lots of drips on carpets and appliances. This company has an unresolved complaint with the BBB. Wish I'd have read the previous review, I would have run the other way. Now I have to pay to have my walls redone. He also added an additional 225.00 extra charge over my signature on the quote after the work was complete. Unfortunately I saw the majority of the defects the following day in full daylight. Would not recommend this company.

Approximate cost of services:
$3,100.00
0 of 2 people found this review helpful.
Was this review helpful?