Extremely unhappy from Edmonton

I not very happy with Ashley Fine Flooring at all and would not recommend them to anyone. This is the company my builder used and we'll both companies broke their contract with us. About 4 weeks before we are to move into our new home I get a phone from an employee saying that the contract price we signed off on 9 months pier was wrong and if we didn't pay this dollar amount they would put rug and Lino in instead. This employee was extremely rude with us and won't try to meet us 1/2 way. So be careful when signing anything with them because doesn't mean anything. Then to top it off they put vernier transition pieces in. Today I'm waiting for them to fix those pieces, they we're suppose to be here at 3:30 and it's 4:45 and they are still not here. Zero customer service.

We started this process back in Oct 2012 and we were told we would have our house by early fall, we moved in 5 days before Christmas. I would not recommend Park Royal Homes to any one. There are so many different things that upset us I could not get it all in. They don't follow their contracts and don't make their contractors follow them either. Ashley Flooring made a mistake on the quote which ALL PARTIES signed off on 9 months prior and instead of Park Royal handling this they gave their contractor my personal cell number. Long story short they bully us and we end up paying thousands of extra dollars on our house. They got our house and another house they started two months after ours mixed up and finished that house a month and bit before ours. Call them number of times about this. Over the corse of 14 months they have ZERO Customer Service. Think twice before doing business with Park Royal and Ashley Flooring .