Reviews

10/10

It’s true when people say that you make some of the biggest decisions in the shortest amount of time. Buying a home for instance; something comes on the market and you have to view it, come up with a bid and submit it, sometimes in a matter of hours. Fortunately we had a bit more time to select our builder. We met Dave Le Prevost almost a year before we purchased our home. We saw a house he had recently renovated and it resonated with us in its manner of style and simplicity. We were thinking of buying and renovating or building new, so we gave him a call. We were immediately put at ease by his straightforward approach and unique business model. He explained how the build / renovation process went, what to expect, what not to expect. Shortly after that meeting, my wife and I knew that this was the man we wanted to do business with. But we didn’t buy right away. We wanted to buy in the Sunnylea catchment area, so we had some ups and downs finding what we wanted. Through this process we kept in touch with Dave, and on a number of occasions he came to look at perspective houses and would give us a critical assessment. I have to say we really relied on him, insofar as having not bid when he advised against it. Finally after 9 months of searching and bidding, we found a great buy, green-lighted by Dave, and in September we took possession. The decision as to who we wanted to renovate our home was also 9 months in the making, so much so that we didn’t even go through a competitive bid process. We wanted Dave to build our house. Our house is 1950s storey and half, it needed quite a bit work, so we decided to completely gut it and build it new from the inside out. There are many things to consider as you may imagine and Dave guided us through it all; from dealing with the City and the architect, to deciding on what designs would work with our layout. He is very good at giving you options that will add to the overall value of the house. He was not pushy in any way and did not pressure us on any decision. He presented the options, gave us the facts, and let us decide. Once we had the design established and the go ahead from the city, Dave and his team set to work. One of Dave’s key strengths is his team of contractors he works with. They are very skilled and great to deal with.. He doesn’t have them in at the same time, so they are not on top of one another, gives them the time to do the job right and as a result, things get done on time. In addition to the contractors, the immediate team of Leprevo Homes were a pleasure to deal with; Nothing was too small or too complicated for them. One other trait that we grew to appreciate was his time commitment. He did not over promise: he said we would be in late March/early April and we were. With our second son due in May, we really took comfort in not having to go through the anxieties of delays and wondering when we would get to move in. We now have our home and we love it. It was a journey getting here and there were some trying times and things didn’t always go perfectly. But the old adage is true when they say that mistakes will happen, but it is how you handle them that speaks to your character. Whenever there was an issue, Dave handled it professionally and thoroughly, even after we moved in. To sum up our experience: on time, on spec, on budget, no heart attacks. You can’t always trust who you buy your home from, but you need to trust your builder. You can trust Leprevo Design Build.

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10/10

In September 2013, we purchased an older home with plans of a complete renovation. This home is situated in an area that was affected by the July flooding, and as a result, all of the waterproofing deficiencies became glaringly apparent. We were recommended Hero Plumbing by our builder and Frano came out, and professionally and objectively assessed the situation and gave a very fair quote. Once we had the quote in hands Frano took the time to walk me through everything and answer all my questions very plainly. So we agreed and Hero started when they said they would. Keeping in mind that we had an older house with clay everything, so I had the entire works done: New weeping tile, sump pump, back up sump pump, new line in, new line out, new pipes in the basement, back water valve...everything. Through out the process things were uncovered and Frano always called me and explained the situation and gave his recommendations plainly and without the scare tactics that can sometimes accompany big jobs like this. Any additional work was quoted very fairly, and in fact when something didn't make sense or didn't warrant the work, Frano gave that recommendation as well. In the end the work was done on budget and on time. They were clean and put everything back as it was. I am an engineer, so I had more questions than I should have asked, but Frano took the time and answered them all. Overall I am very happy and have no reservations in giving my recommendation for Hero Plumbing.

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Company Response

Hi John, Thanks for the review. We appreciate you hiring us to waterproof your home and resolve your flood problems. Never hesitate to ask questions, we love the educating part of what we do! Thanks Again, Frano