Stay away from the Ottawa company known as Plumbing Now AKA Butler plumbing unless you have deep pockets and don't care how you spend your hard earned cash. Their work could be satisfactory but they are in my opinion "Opportunistic Parts Changers " In my case they insisted on doing work that was not necessary by replacing everything leading to the part that needed replacing. The plumber they sent to my house was supposed to do a preliminary assessment and provide me with an estimate. The estimate, for what I considered to be at best a $1200.00 job was quoted at $2660.00 ....excluding tax. I told the plumber that it was outrages and to leave my premises. He presented me with a bill for $314.14 for some 30 minutes onsite......I asked about the $79 dollars that their despatcher had indicated would be charged for the assessment and was informed that those charges were strictly for driving to my house and that I would have to pay $200 more for the time he spent at my house at the rate of $200 per hour or any part of......stating that he took a two week course on well pumps and was considered a specialist therefore justifying the $200 per hour......After he left, I called C&N Plumbing and Electrical in Manotick and had the job completed expertly in less than two hours for $1050.00... including tax......That is a difference of $2000.00? So don't get ripped off stay away from this company at all costs.