Ben J from Ajax

I purchased my windows from Brock Windows and Doors for the upper half of our house a couple years ago and was completely satisfied with their quality, price and service. So when we were ready to do the lower floor this year I didn’t even call around for quotes I just called Brock Windows and Doors. Like my first experience from the same knowledgeable sales Staff, Steaven answered all my questions, very patient no pressure tactic present and provide clarification when needed. The Installer called and booked an appointment to confirm measurement and arrived promptly as schedule. Like clock work, several weeks later as promised, the Installation date was confirmed. The installers were just incredible, knowledgeable, very quiet, professional and respectful, the inside installer removed his shoe before walking on my hardwood floor. Both installers were highly efficient and worked together as a team, cleaned up after themselves and did an amazing job and did a complete tear out and install of 11 windows and a patio door in a day and a half providing the works. The North Star Windows are great, we went with the triple glaze all casement type, seals well, extremely smooth and the closes out the outdoor noise. We have had these windows for over three years in the upper floor and know we’ll be just as happy with them in the lower area as well. Good Product, sold and installed by a Great Team I think you’ve got a winning combination going here guys. I highly recommend Brock Windows and Doors to all my friend and Associates Ben J

December 14th. 2013 I am very happy to write this review on Brock Doors & Windows Inc., their entire team was very professional. Their Sales man arrived early for the appointment, he was very knowledgeable friendly and addressed all my concerns he applied no pressure and answered all questions professionally. All information was provided to enable research to help in the decision making process. I chose Brock because the sales man seems sincere, my research confirmed what I was told and because I had a good feeling not because they were the cheapest, in fact their price of the North Star window was slightly more than their competitors windows. Our windows were ready earlier than expected which was a pleasant surprise. The installers were efficient and courteous, Chedo and his helper completed the installation of all 8 windows quickly answered any questions and clean up after themselves. It was great to see these guys work, very focused and detailed. I am very happy with the casement windows we selected the triple pane has made the entire upper level very quiet. Now that we are in the middle of winter, I realize what a good decision we made by not only have our windows replaced but by having Brock Windows and Door install the North Star Triple glazed casement units. Great windows, great team, and great experience, I would do it all over again Regards, Ben