Reviews

10/10

Very positive experience from initial viewing of options and review of needs with Karen to home review prior to purchase to insure the chosen product would work to the installation.Excellent installation crew,very polite and tidy.Have had similar work done previously by a different company and the difference was significant.Classic Fireplace was superior at all phases of the process. Would highly recommend

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Company Response

Thank you so much for your kind words. We appreciate them and your business. We are very pleased that you were happy with the service you received from Karen and we look forward to working with you again in the future.

10/10

Excellent from time of initial meeting,obtaining a quote and installation.Pleasant people,efficient,tidy.Could not have been a better experience

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Company Response

Thank you for reviewing our company. We would like to extend a special thanks from our team of installers. We here at Aurora Windows and Doors truly value customers as yourself.

10/10

Very pleased with service call.Technician Christian Janssens was excellent.He was on time,very polite,nicely dressed,respectfull of our house,tidy and efficient.Was our first experience having work done by Reliance and we could not be more pleased.our pleasure to write a review.Peggy and David

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Company Response

Thanks very much Peggy and David. We appreciate your business and will be sure to share this with Christian and the team. Thanks again! ~ Rich

8/10

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

John did our electrical work on Tuesday,September 3rd. We were so pleased with John and he was a joy to have in our home. He was punctual, very polite, considerate and most respectful to David and myself. It is rare these days to find young people who are interested in their work and actually understand and care about the CUSTOMER!!! Please pass on our comments to his supervisor and to John himself as it is important that we recognize good service and special people. John is an asset to your company. Thanks Peggy and David

1 of 1 people found this review helpful.
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Company Response

Thank you Peggy and David for your review. We truly appreciate hearing about our employees and the great work they are doing for our customers.

All the best in the new year!

Regards,

Jennifer