Reviews

10/10

five stars because of installer Tato and team excellent installation very clean efficient not cheapest quote by salesman but they have done other work for us and we were very impressed with previous installation

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Company Response

Thanks for you review!
I will forward your compliments to Tato.

Tommy

10/10

It isn’t often that you meet a “dream” contractor. We feel so fortunate that we were introduced to Joe, Irene and their team at Green Valley Landscaping by a good friend. Our 45 year old backyard hadn’t been attended to in many years and the grass had gone to weed, and attracted various small animals; the landscaping was much overgrown. Our front porch stonework which was only 5 years old was shifting and grout cracking. Green Valley were very responsive to our request for a site visit and quote. Joe came and assessed our project very professionally and within days we had a very thorough quote from Irene. With the rainy summer that we were having, we were sure that our project wouldn’t start on time, but several days before the scheduled start date, we received a call that they could begin. We were going out of town for the weekend but were assured that we did not have to be on site. We came home after the weekend to an amazing transformation of our backyard … new sod, beautiful plantings, use of existing large stones, mulching … we had to re-enter the backyard to make sure we were at the same house. Honesty, creativity, hard working, warm and very responsive, we were more than pleased every step of the way. Joe never made us feel that our “smallish” project was any less important than other residential and commercial projects that he was involved with. Follow up to questions about maintenance and in general were done in a timely manner and very helpful. Any project will benefit from Green Valley’s magic touch. Thank you Joe & Irene for a fabulous new backyard which is a pleasure to oversee from our deck. Have a fabulous summer!

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10/10

We continue to be very pleased with the staff and service from Air Quality on our commercial rental property. Frontline telephone staff greet you with "How can we make your day better?" and followup service by technicians and office staff is prompt and efficient. Technicians take the time to explain problem and provide hints to maintain equipment in good working order. Special thanks to Veronica, Customer Service, for excellent followup, followthrough and personal interest in keeping customers happy.

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Company Response

Clemens, thank you very much for your continued business. We really value you and all that you have done for our company over the years. We really mean it when we say how can we make your day better. If I can help you with your home comfort please feel free to reach out any time or contact our website www.airqualitydunrite.com

Regards
Darrel

10/10

This is our second purchase from General Products, who provide excellent customer service and a product that matches. Sales staff take the time to ensure your purchase matches your needs with helpful suggestions and hints. From purchase to delivery, friendly seamless service. Highly recommend.

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9/10

Another great experience with the wonderful staff at Air Quality. Prompt, clean installation of 3 new water heaters at rental property. Very helpful from purchase to installation. A real "team" company who care about their customers. A pleasure to do business with them.

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Company Response

Thank you. We try very hard to always do the right thing for our clients. I know you have been with our company for a long time and I would llke to personally thank you for your kind words and continued support. 100% Client Satisfaction is what we strive for, your comments and feedback are extremely valuable.
Wishing You All the Best in The New Year,
Darrel

9/10

After an assessment of the job, Metro provided a detailed drawing and time line. and quote of exactly what would be included Explanation of what would be involved was patient and thorough. Product installed was exactly as expected. Coordinated well with post office who had to move mailboxes and electrician. Highly recommened for quality and service.

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First Review

10/10

Very thought out and and detailed ... the planning stage took a while but once it got going, Garry was meticulous to stay true to our plan and budget and spent considerable time ensuring that every detail was just right. We love the result. Highly reocmmend!

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10/10

WOW! When so many companies are lacking in customer service and followthrough, it's refreshing to deal with a company "Care Team" who set the tone for their service when you call their office with a friendly message . We recently purchased a boiler furnace (rental property) and air conditioner for our own home. Clean, efficient, prompt service and great "guarantees" . We've been clients for over 8 years and have found staff to be concerned, knowledgeable, prompt to respond, especially in critical situations and a pleasure all around.

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Company Response

Hello Gloria, I would like to thank you for your response and your kind words on our Client Care Team. I am very fortunate to have a team that cares about our clients as much as they do. We look forward to helping you with your comfort needs into the future. Feel free to contact me any time at darrel@airqualitydunrite.ca or 416 674-8184.

Wishing you the best for the New Year and thank you again for your comment.

Darrel

10/10

Jeff refinished several large pieces which we had purchased at an upscale resale store with impeccable detail, restoring parts of the moulding and matching the colouring right on; the shelves he built for inside one of the larger pieces fit to a T, given that he had made them off site. Highly recommended for his willingness to please, short turnaround time, his ability to explain in layman's terms, what needs to be done and quick diagnogis and remedy. He really knows what he's doing.

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