A pump installed 25+ years ago in a Jacuzzi bathtub no longer worked. I called Ian who suggested I try a few options before he had a look at it. He suggested removing the housing and turning the motor by hand which it did easily. He then suggested wiring it to a plug and starting it up. It purred! I think a lead may have come loose so I didn't have to have it overhauled or replaced. Other repair people may not have been so forthcoming with suggestions and I saved time and money. Thank you Ian. I will recommend you to anyone needing repairs.