No wonder this company has 10*s. They deserve it!
I used them several years ago for the purchase and install of a free standing gas fireplace and the service was exemplary.
Therefore I went back to them again as we recently downsized and felt the fireplace in the living room was really not appropriate for the room and wanted it replaced.
I was surprised that as soon as I entered the store, Alan Baroey , the owner, greeted me warmly using my name. I am a retired "picky" Architect, and therefore was aware that what I was proposing was not just a simple purchase and install.
We were unable to find the appropriate fireplace to do what I wanted even after an exhaustive internet search by both of us. Nevertheless we came up with a solution that would satisfy my needs, however the install would need some custom work. We also decided to relocate the existing fireplace to the master bedroom, rather than just abandon it.
On the day of the install he sent two crews, one for each task and the six technicians were most courteous, did an excellent job, an ensured everything was shipshape even though the install was more complicated as a custom vent cover needed to be produced and installed. Alan even went as far as having a special reflective porcelain liner removed from his own fireplace recently installed at his home, taken out and installed in my fireplace as the supplier was out of stock.
Now that is service! You won't go wrong using Marsh's.