After consulting with many HVAC contractors, I finally settled with Davenport Campbell to replace our mid-effficiency furnace to a modern high efficiency one (Trane XV95) along with a humidifier installation.
Brad, Davenport's salesman and our first point of contact, carefully explained our options, heating jargon, and this is important – he listened to our needs and advised us accordingly of our options. He never up-sold us nor put undue pressure on us unlike some of the other contractors we interviewed for the same job.
Of all the companies we consulted, Brad:
-- properly took measurements (only 1 other company took proper measurements)
-- advised us of our heating options and explained jargon
-- provided us with specific furnace & humidifier model numbers for our further Google research
-- and followed up with a proper written quote, with installation options and equipment, including warranties well explained (again, only 1 other company took proper measurements out of the many we interviewed).
On our negotiated install date, we welcomed 3 very professional installers – all very experienced and one, Benny I think, was as excited as I was about my new wiFi thermostat. The installers were polite, exceptionally detailed in their installation, and after my furnace installation, they completely tidied up.
I should also add, the high efficiency furnace models I was considering were Trane, Carrier, and Lennox. After narrowing down to either Trane or Carrier, Brad offered quotes to install either furnace model preference to our home without bias.
That said, it's very pleasing to have discovered Davenport-Campbell and more so, given that the installation went flawlessly. They are the best and simply, I recommend them unreservedly.
