Reviews

0/10

This company spends a fortune on SEO and has mastered the promise of same-day repair. All to quickly entice suckas like us. They operate under a number of different names. There are many customers with eerily similar complaints. In retrospect we have significant concerns about this. They charge $80 to show up, then quote you $300 for quickly diagnosed mumbo-jumbo "repairs" that take five minutes. Then they explain to you that you need a $500 part. Which if you disagree to, still leaves you on the hook for hundred of dollars of "service". The technician quickly pockets the money and leaves. When you call them back to complain about the shell game they initially refuse to refund your money...eventually escalating to token amounts that are intended to stop you from complaining to authorities. This experiences makes me lose faith in the world.

Approximate cost of services:
$360.00
1 of 1 people found this review helpful.
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10/10

We discovered a leak in our cathedral ceiling on the Saturday before Christmas. Of the ten companies we reached out to in a panic, only UHS responded. Jason was at our home up on our roof diagnosing and explaining the issues in a clear and concise manner the next day. He used pictures and video to show us what was going on and suggested a remedy. He clearly knew what he was talking about, quoted a fair price and we had the problem fixed by his team quickly... no small feat during the holiday season. This was an extremely stressful situation for us and he alleviated our concerns with his professionalism, honesty and pride of work. His team and him were very responsive, understanding and a pleasure to be around. Strongly recommended.

Approximate cost of services:
$1,500.00
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Company Response

Hello Daniel
It was our pleasure working with you to repair your leaky ceiling.
Thank you for the detailed review.
We look forward to working with you again in the future.
Best regards and Happy New Year!
Jason and The Ultimate Home Services Team