We were not informed that installing the granite kitchen countertop and backsplash would result in removal of the upper cupboard valances and that these would not be reinstalled by the installers. The valances must be shortened to fit the thicker backsplash, and we have been trying for more than two weeks to find someone to do this. We do not have the skill or equipment to do this, and do not know a carpenter who would handle such a small job.I have emailed, telephoned and met Paul in person requesting referral to a carpenter who can do this. He promises to do this, promises to call, but never does. We had to hire a handyman to reinstall the electrical outlet plates also. If you ever have this company do work for you, be sure to keep a hold-back to ensure he follows through. This issue has certainly robbed us of the initial thrill of the otherwise beautiful installation by Rob and Mariano. We would certainly revisit this rating should Paul and Regal contact us with someone to complete this job.