Reviews

10/10

In the morning I noticed it was very cold in the house even though my thermostat was indicating that the furnace was running. Soon it became apparent that the flame wasn't coming on, so I browsed HomeStars and called AccuServ. They had a technician available in the 15-17h slot, and as I indicated that the job needed to be done before 17h as I had to leave, they also signified to the technician to come closer to 15h. Sure enough, at 14:45 Erich came over, diagnosed and fixed the issue. He was very professional, and also gave me good advice on how to keep my furnace and other appliances in good working order. I was very satisfied with the quality, professionalism and timelines of AccuServ service and Erich's job in particular, and can easily recommend them for similar services.

Approximate cost of services:
$112.00
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Company Response

Hi Matija - thanks for the review and recommendation! We work really hard to streamline our process as much a possible so that we can do quick turnaround jobs like yours. Erich and everyone else on our team are highly trained and ready to take whatever extra time is necessary to help you understand your heating systems and make sure the job is done to your satisfaction. Appreciate everything and hope you have a great holiday season!
Best Regards,
The AccuServ Team

10/10

Air Point Heating And Cooling was very responsive from the get-go. Igor was in my house the next morning, did the inspection, all the while making sure to keep everything clean, and explaining things as he went. He gave me a quote which was on par with all the others I got after that, so after a few days we agreed to do the job. The crew was on site 15 minutes before the agreed time, and they did the job with high quality. The old A/C was gone, the new one installed, connected and wired. The works lasted from 9am till about 4pm, and all the while we were able to use the house almost as if we didn't have between three and seven additional people around. The crew was pleasant and professional, and we are now very happy with how our new A/C works. I would recommend Oleg's Air Point crew any day. Thanks for the job well done!

Approximate cost of services:
$3,700.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

thank you, Matija, for your time to write this review and for your kind words! Choosing the right equipment is crucial to the comfort of your home. We strive to ensure you have all the information you need to make the best decision, and we perform our job quickly and effectively so you can enjoy your home as soon as possible. Thank you for your recommendation and we look forward to servicing your future HVAC needs!
-Oleg and Company

10/10

I booked a two-bedroom apartment move with a small, cheap company, and three days before they scheduled move date they called me and cancelled. I then called Premiere Van Lines, and they assured me they would do the move, and that the price would not be higher due to short notice. Sure enough, they showed up right on time, and did a great job! The team of three was working very efficiently, they properly protected all the sensitive stuff, and there was not a scratch on anything when the stuff was delivered. The whole operation lasted less than the minimum four hours they charge. And a nice detail: since the truck had to be parked in front of the accessible building entrance, it was blocking the entrance. An old lady with a walking assistance device needed to enter the building there, so one of the guys dismantled the ramp and moved the truck so the lady can go in, while the rest of the guys were hauling up the stuff which was already removed from the truck. This was very considerate of them, and also helped us not establish a bad reputation with our neighbors right on day 1. I would always recommend Premiere Van Lines.

Approximate cost of services:
$800.00
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