We had a racoon rip into our roof during the 3 day rain just around Easter. Richard and crew arrived as soon as we called to make a repair. The cost of the repair was included as part of the whole roof reshingling project that followed. The big wind storm that later hit the city delayed our project as they took on emergency efforts with others. We felt some anxiety at the delay but Richard reassured us we would be looked after and we soon were. Richard and his crew work like a well oiled machine. They each have tasks in taking on the roof and are a marvel to observe. The result is a professionally finished roof that we and others have been admiring since!