When we started thinking about getting a pool installed, we were complete novices! We had no idea about different types, sizes, costs, pros-cons, reputations of companies etc. After shopping around for about 12 months, we were surprised by the lack of interest in our business from several pool companies. They seemed arrogant and almost dismissive of what we wanted. When we spoke to John at Nature Bound, that all changed. John was very responsive, coming out to see us immediately, he measured up, gave us very honest advice regarding pool types, cost and what would or wouldn't work for our space. He gave us great options and thorough info at every step of the way. This honest approach was essential to our decision to move forward with Nature Bound. When construction started, Tim and Pat were on site daily, gave us regular updates on progress and again, they were honest if there were any 'bumps in the road'. The fiberglass pool installation went very well and our pool was in place quickly. Their partners who deal with the concrete pour were on site soon after to complete installation of the pool deck. Joey was on site soon after to install our equipment and hey-presto! we had a fully installed, functional pool. We are so pleased with the end result and cannot wait for the spring to come so we can enjoy the pool next season and for many years to come. PLEASE NOTE: When you enter into a contract with a reputable firm like Nature Bound, they will give you something called a payment schedule. This outlines what you must pay at certain milestones during the project. Before you sign your contract, take note of the payment schedule. It is advisable to make sure you have the funds available to keep to your end of a contract and pay these guys for the hard work they do. If you can't, DON'T GET A POOL and certainly don't expect to keep equipment you haven't paid for! Keep up the great work Nature Bound! You'll get our recommendation for sure!