I purchased this product several years ago from Bay Bloor Radio. The salesperson took the time to show me various products and explain the benefits of each one as well as prices. In all the years that I've had it, it has met all of my expectations and more. My parents also subsequently purchased an identical item and they've been very pleased with it (although not purchased from Bay Bloor Radio). I was treated very respectfully by their staff and would not hesitate to recommend them. An old friend of mine dealt with them for years without any issues.