Reviews

0/10

...than helping the consumer find honest and qualified tradespeople. I'm an honest man that gets sick when I see all the crap contractors out there. You know the guys with the brand new trucks that rip off unknowing elderly people. These people meet me and thank the lord an honest man is helping. I don't need your service. I do fine as a word of mouth with no advertising. I just want to warn people of extremely substandard tradespeople and I hit a roadblock quite frequently when I use your site. I wrote up a small maid service that at bets could fraudulently obtain maybe a tenth of what two of the contractors I've tried to post about have taken people for. You post the maid service and let the real ripoff contractors off Years ago I posted about a handyman company and apparently, at the owners request, you removed my posting. Forget it, I've wasted enough of my time on your company.

Approximate cost of services:
$0.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
3 of 3 people found this review helpful.
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Company Response

HI Backup Electric, Sorry to hear you feel this way. I just took a look into your reviews and it seems that a couple were rejected for not meeting our guidelines. You were hired by that particular contractor and were not the individual who hired them and paid for their services. This review was never published; the company you were reviewing never knew you submitted the review and did not request us to remove it. You are welcome to add your comments to our Forums which do not have the same guidelines. If you have any more questions, feel free to give us a call at 1 877 488 0312


First Review

1/10

Laura, who owns the company, needs to be told how to do her job. She was asked 3 times to clean under the fridge and then after the third time she said it was too heavy. I then showed her it was on wheels and wasn't heavy at all. Her dusting doesn't include most pictures, coffee tables, over doors and window frames and cob webs. She insists on being paid up front and seems to have a problem with giving out invoices. After she finished one week, she said she had cleaned under the stove. About a week later I dropped something in front of the stove and happened to look down the side. Disgusting. I then slid the stove out and found that, if she did do under the stove, she did a horrible job. I ended up cleaning what I paid her to do. When she was done in the upstairs bathroom, she dumped something in the bathtub and didn't rinse it down. When I arrived home, the upstairs smelled like somewhat sanitized raw sewage. It was hard to breathe. When I told her I wouldn't need her servies anymore, she didn't even ask why. SHe doesn't seem to care as long as she is paid up front.

Approximate cost of services:
$125.00
What could this company do to improve their services?
Provide invoicing without a hassle. You look like an under the table company that cares more about money than growing a client base. Don't make customers pay before they see the finished job. Don't tell cusomters you've done something if you haven't or if you've done apoor job at it.
1 of 1 people found this review helpful.
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