Reviews

10/10

Good communication with company. I called for a quote and someone called back within 24 hours. When it was time for the cedar hedges to be trimmed, I also got a call the day before. All large trimmings were removed and cedar hedge is nicely shaped again. They even cut the branches that were coming over from my neighbours side and those were picked up as well.

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10/10

I had a six year old GE fridge that would no longer get cold. Called in the morning and they had a tech out that same afternoon. Unfortunately the first tech couldn't fix it so it had to be escalated. Was not charged for the visits between junior tech and senior tech (five visit total). Senior tech came in and took apart my fridge. He found that my evaporator coils had rusted out and the coolant line was rusted through. GE no longer sold the part but he managed to find it anyways. He had 30+ plus years of experience and knew what he was doing. Fridge is fixed and is colder than ever. Gave me some suggestions to watch out for in the future.

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10/10

The ceramic tiles (eight or so) in my kitchen were buckling upwards due to the hardwood being installed too tightly. The issue had been ongoing for years and I decided to do something about it after one of my friends went through one of my tiles….my friend was not injured. Bernie came out and took a look at it. He said that he sees this a lot which was somewhat re-assuring since he kind of implied that he could fix it. Since it was a small job, he took time away from his bigger jobs to accommodate me over a course of a few days. He could of quoted me an insane amount or told me that it wasn’t worth it for him but he did not. He took his time and did not rush the repair which included very minor trimming of the tiles. I finally now have a kitchen floor that I can stand on and it doesn’t look like any work was done to it. Both Bernie and Steve did a fantastic job. Thank you.

2 of 2 people found this review helpful.
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10/10

My furnace and AC was nearing the end of its five year warranty so I decided to get them both inspected. Checked out some websites and found Reliable Home Environment. I filled out an online form during the evening and was quite surprised that they phoned me back the next morning to schedule a visit. I was given an actual time and not a "time frame". The day of, the technician showed up a few minutes before, another pleasant surprise especially since the previous HVAC company I dealt with never showed up on time. The technician got straight to work and was out the door within the hour. Will be contacting them again in the future.

1 of 1 people found this review helpful.
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Company Response

Thank you for taking the time to contact us!

10/10

Ring Electric Inc. came by to install three outlet on a dedicated circuit for me. Being in a new home build, I’ve spent a lot of time waiting for trades to show up. It’s nice to know that at least one company can show up on time and the day specified. In addition, all my emails were responded to within 24 hours. Bryan was able to schedule their visit on one of my days off meaning I didn’t have to take additional time off. James and his crew came in and after a brief tour went straight to work, no nonsense. Every step of the way was explained to me and any questions I had were answered adequately. They were very professional and the personal chatter was at a minimum. Everyone stayed on task and I noticed that they weren’t constantly checking their smart phones like some other trades I have dealt with. While installing the extra plug on the upper level (which was cleanly installed), one of the electricians found an issue with the GFI and so an extra task was added to the work order. An unforeseen expense but at least I know it’s working properly now and as I mentioned earlier, I’m in a new home (2010). They cleaned up after themselves and there was very little post clean up I had to do afterwards. I would definitely hire them again and recommend them to anyone looking for electrical work to be done.

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Company Response

BT, we deeply appreciate the feedback on the work we did in your home. We treat every house like it was our own and want all of our customers to call us back for future projects. Thanks.
Bryan Verhulp, CEO Ring Electric.