We are thrilled with the transformation of our front hall staircase—from tired broadloom to beautiful Jotoba wood stairs in just a few days. From the outset Mesh and Rajan were professional and came to our house to discuss options and provide a detailed estimate. We initially chose maple but realized it would not work with our existing Ipe flooring on the rest of the main floor. We asked for a new shipment of wood and this request was immediately accommodated. There were many delays due to rain, and I’m wondering if the crew could invest in a portable tent or canopy to provide a dry outdoor workspace and eliminate weather related delays. Ideal Stairs also left us with additional quantity of stain so we can refinish and stain our railings to match the stairs. The price was higher than the one other quote we recieved, but I felt more comfortable with Ideal Stairs and I certainly don’t regret my decision. There are not a lot of companies in Toronto that specialize in stairs, and it’s nice to know Ideal Stairs has years of experience and can produce extremely high quality work in this area. The before and after photos speak volumes!
- Company Response
Thank you for your review and photos. Your feedback is very important to us as we continue to offer our clients the best in service and workmanship. We are happy to hear that you had a good experience with our company from start to finish. We understand your concern about weather related delays, and will try to find solutions with regards to this moving forward. On behalf Mesh, Rajan and the Ideal Stairs team, we would like to thank you for choosing and giving us the opportunity to renovate your stairs and flooring. We hope you continue to enjoy your lovely new stairs for many years to come. Please kindly mention our name to any friends and family who need work completed for their stairs and or floors.