All employees at Hoerner have been absolutely fantastic—office staff/admin are very pleasant and send out helpful reminders the day before, the day of and the technicians always call when en route. Claire is a ‘rock star’ heating/plumbing/gas technician. She is knowledgeable, thoughtful, polite and detail-oriented. We had a very old and heavy hot water rad removed with great care by Claire and her team. Claire also returned to service our boiler and again to fix missing valves. The business has been doing things right for over 40 years — father handed to son who continues to provide outstanding service.
- Company Response
Thank you soooo much for such thorough and thoughtful review. Claire will be thrilled and we love when our technicians receives such lovely feedback, because for us we see they work very hard. Thank you for mentioning the staff and also the longevity of the business. Finally we hope to serve you in the future...and thank you for your ongoing business. Best Tracey