Reviews

10/10

I had called 2 other electrical companies who don't even show up.. I right away called Marko who showed up the same day for an appointment.. When the appointment arrived he was late over 1 hour. He apologized. He installed the light fixture on a cathedral ceiling that other electricians made a big fuss about...Price was reasonable...I would recommend this company to friends and family...This is my first time using this company.

Approximate cost of services:
$200.00
1 of 1 people found this review helpful.
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10/10

I have used other services that are unreliable and yes cheaper. I had my older eavestroughs thoroughly cleaned and repaired. I had dampness in my basement on Friday and they made arrangements to come to my house ASAP. There are other repairs to be made but they really know their stuff...Pricing is fair and most of all I know have to worry about water in my basement. Highly reliable, responsive company. I recommend

Approximate cost of services:
$270.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Thanks for the nice review. We are glad we were able to help.

9/10

I called the manufacturer of the tankless water heater after finding out that the original installer does not carry the product. He was one of several service providers recommended in the Greater Toronto Area. I explained to him the situation and he was able to book an appointment the very same day. Options were made to me and explained to confirm my concerns regarding the company (original installer) that gave inaccurate information about the unit which they no longer carry.. After about an hour and half, I am pretty clear what my options and and the price was fair for troubleshooting and installation of new thermostat. He also installed a shock absorber to reduce banging of water pipes. (NOISE)

Approximate cost of services:
$339.00
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Company Response

Dear customer,
Thank you so much for choosing our company to do the job for you
We greatly appreciate that you took the time to write it, as our customers' satisfaction is our main priority
Best Regards
GTA HEATING &A/C INC

3/10

These people originally installed my furnace and water heaters...There were certainly tense moments.....Since being a customer for 4 year plus..The level of customer service had decreased....No focus to improve service or answer phone calls.... I don't know what to say....other than I will not recommend this company to friends or family.....I am looking at another service provide next year that appreciates my business.

Approximate cost of services:
$160.00
4 of 4 people found this review helpful.
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Company Response

Aire One Heating and Cooling considers our customers to be the very heart of our company. We strive to keep them happy and comfortable in their homes. We have 24 hour service, 2 hour emergency service and operate 7 days a week to serve our customers.
Aire One appreciates your feed back. If you could please let us know how our customer service has decreased we would be happy to take your recommendations into consideration.