Reviews

10/10

We have been using Drainworks services for approx. 5 years and have always had great service. Recently we thought we had another blocked drain which turned out to be a major obstruction in our stack. Once finding out this would require removing drywall and floors I was horrified , during the repair process other issues were discovered that would have caused us problems in the future - blocked kitchen drain, leaking toilet and leaking sink in kitchen. These issues were dealt with during the one service call. I found our plumber Jim Carr to be very professional and all of the service technicians I have dealt with to be quick, clean and efficient and we have another project to be done in the near future and we will again be using this company.

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Company Response

**Thanks Greenwood5770** We are very grateful for the review and for your continued patronage. It is very rewarding to know that you are continually satisfied with the service provided. Thank you for taking the time to share your feedback with us. We certainly do look forward to hearing from you when you are ready to proceed with any future projects or need our assistance should issues arise before then. Thanks for making DrainWorks your plumbing and drain service providers.

10/10

We had them take the room back to the studs and install everything new including the drains, electrical and plumbing. Joe and Carlos did a fantastic job. This is the third project we have had done by this company and will continue to use there services for all our future projects.

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10/10

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

My husband and I had for many years debated on how we would improve the outside of our house which had been modified from its original style back in the 80"s. The brick work was dated so we had it changed to stucco and had extensive landscaping done which included new front stairs and resurfacing of the porch. With all this going on there was something missing. A visit to Dufferin Iron and Railings showroom showed us how the right railings could make or break the project. With the help of Dennis we were able to design just the right railings to dress up and complete our project. We also had a number of gates made in different sizes to close off our backyard to secure it for our next project the hot tub. With the introduction of the Blue and Grey Bins, living in downtown Toronto we have limited clearance and were unable to put our bins anywhere else but at the front of the house which just did not work with our new look, so leaving the design up to Dennis we asked him to make us an enclosure that would keep the bins partially hidden but still allow us easy access to deposit waste or to move the bins to the curb on pick up day. He created a functional and decorative piece which we have received many complements on. We are extremely happy with the work we had done by Dufferin Iron and Railing and our experience in dealing with the staff was always pleasant. I would highly recommend them for your railing needs, keeping in mind that they are able to do so much more with there product.

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Company Response

Thank you Bonnie!
We appreciate your accolades and repeat customers such as yourselves. We are often asked for ideas to take care of individual needs such as yours. Problem solving is a part of our business!
We are glad that you are happy with the results of the solution----- and compliments of your neighbours.
We remain at your service!

Dennis Parolin