Jennifer D'Addario from Scarborough

The company did a phenomenal job in installing the windows at our home. We had to redo every window in our home and they were excellent quality. The only problem is that this company is very hard to get a hold of when there is something that needs to be fixed or corrected in terms of a job they've done. This, to me, was the worst, most time consuming part of working with Sunrise. Despite their ability to work well with you, their work ethic in terms of customer satisfaction is horrible. It took us over 3 months to have the owner call us back after multiple phone calls to have our front door fixed - a very expensive front door that we ordered that should not have had the issues it did. It's unfortunate because I know the people who work at this company do a great job, but regular working people don't have the time to chase after them if/should there be an issue with a job they've done.

The company was very professional and made the work that needed to be done completely flawless around our house. We were completely satisfied with the end product and would highly recommend Arrow to anyone else.

The company was very understanding of our timelines and financial situation. They worked with our budget and were very respectable in terms of planning out their job. I would strongly recommend this company to anyone! In fact, our recommendation was what allowed the majority of our family members to be serviced by Primo in the neighbourhood. Great job overall.