Monica from Calgary

We were very disappointed with Ultimate Construction. We hired them to do an exposed aggregate patio for us. Although they were more expensive than a larger concrete company, I picked them because they had been in the business for over 20 years. I also encouraged friends to get patios done by them as well. They made several errors with our patio; the trawl line was not straight and the concrete was over washed. They even admitted to being rushed as they were doing our house and our neighbours house the same day. For someone in the business this long those kinds of errors are unacceptable. They offered to repair the part of the deck that was the worst but it wouldn't have matched the rest of the patio. They gave us a partial refund and then sealed the patio. The last mistake was they didn't even wash off all the extra gravel that had been washed out before sealing the deck. As such, we had loose pebbles stuck in the sealer making the patio even more uneven. Overall I wouldn't recommend this one man show. It is all talk and no results.

We recently bought a spec home from Trico in Calgary. Although we didn't have the opportunity to build or design the home, I felt we got treated as well as we would have if we were a client that went through that process. The service team was easy to contact and we always got a reply promptly. Anytime I had a concern about a warranty issue it was resolved quickly and done well. Yasmina has been wonderful in assisting us over the last few months! In terms of quality, it is hard to comment since we bought the house already finished. What I can say is that they did not use cheap brands for appliances or building materials. Trico is also very open about the contractors they used and Yasmina was willing to contact their contractors if we needed work done on the house beyond what warranty covered. Overall we are really happy with the home and would recommend Trico as a builder to others.