Reviews

10/10

A woodpecker had chipped away some of our stucco. Through Homestars, we got quotes from a few highly-rated companies. Dave from NexGen came promptly to give an emailed estimate; he was knowledgeable, experienced and straightforward. He diagnosed the problem as resulting from a too-small A woodpecker had chipped away some of our stucco. Through Homestars, we got quotes from a few highly-rated companies. Dave from NexGen came promptly to give an emailed estimate; he was knowledgeable, experienced and straightforward. He diagnosed the problem as resulting from a too-small chimney cap and decorative stucco ledges where water sat instead of running off. The team that came with Dave was just like Dave in their competence and courtesy. They discovered that the wood panels behind the stucco were completely rotted through; Dave was right, it wasn’t a bird problem but a water-stucco problem. NexGen took a couple of days to demo, rebuild the chimney and apply stucco. We are very happy with the end result and the things we learned from the team along the way. A suggestion: chat with your neighbours when NexGen is coming, just in case the team needs to get into your neighbour’s yard to erect scaffolding. Thanks, Dave and NexGen!!

Approximate cost of services:
$5,000.00
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Company Response

Thank Nadine for the great review. I always try to be informative as possible because I understand how elusive the trade of stucco is to the average homeowner.
I'm very glad that you guys engaged with me and my crew and asked questions during the project, I encourage this.

Homeowner satisfaction is our first priority but I also like it when our clients gain some knowledge of my trade while we're there.

Yes it was unfortunate that we had to use the neighbours side to get scaffolding up, it was very close but to tight of a squeeze. We asked for access ourselves and were very courteous and grateful of your super nice neighbours.

Thanks again for the great review and I'll be sure to leave a gift card in your neighbours mailbox.

Best regards
Dave
Nexgen

10/10

This is a first class company. Their workmanship, customer service and courtesy are all outstanding. Steve is knowledgable and extremely skilled. He can diagnose and fix problems much quicker then any other repair person that we have encountered or heard about. We cannot recommend them highly enough!

Approximate cost of services:
$239.00
1 of 1 people found this review helpful.
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Company Response

Thanks Nadine,
We really appreciate your positive review. You made our day!
We love working with awesome clients like yourself. Easy to work with and genuinely beautiful individuals. Thanks again!
Sincerely,
Valley View Appliances / Service Team