Chinook was quite busy but was able to book an appointment for me a few weeks in advance. Randy was great to deal with and called me with an earlier appointment. The service was excellent all around, Terry did the removal and re-install and I could not ask for a better person, he is very knowledgeable and did a fantastic job. He had to work around some little changes and did a good job with that. I would ask for Terry if I had another job to do. I would highly recommend Chinook to anyone, thanks Randy and Terry and the rest of the Chinook team.