Reviews

10/10

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

Everyone associated with the purchase and installation were helpful, professional and concerned with our satisfaction. Their attention to details and neatness are to be commended. The sales person Alex took time to explain every detail and was available to answer any questions we had. We had two installation group for the windows . Both were extremely good(10 out of 10 ). They cleaned up after and checked to see if we were satisfied. The installations were followed by a call and a visit from the sales manager to see if we were totally satisfied. It was a pleasure to deal with New Look and would highly recommend them. We are very happy with the product and the service. They delivered over our expectations and we are giving them another contract.

Approximate cost of services:
$16,000.00
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Company Response

Pierre, thank you for your lovely review. We do our very best to treat every customers home as if it were our own. Thanks for the kinds words!

0/10

The down payment ask was 2/3 of the job upfront..which was $ 800.00...they took it on my credit card and they never did the job or return a single call. I left 15-20 voice mails..and my money was never returned . I have to figure out how to get them to court.

Approximate cost of services:
$800.00
1 of 1 people found this review helpful.
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