I researched a number of window companies on-line before choosing Clera. I was struck by how overwhelmingly positive the on-line reviews were, both on HomeStars and on other sites. After a lot of digging, I did find a very few negative reviews, but not so severe as to dissuade me. I contacted Clera and had a sales person come to walk me through their products and provide me with a quote. While this was helpful and informative, I wanted to make sure that i was making a wise decision, so I asked to be provided with a local reference. Once I had that, I did a drive-by to look at the windows from the street and then phoned the homeowner to speak to him directly about his experience with Clera, which was very positive. Before committing, I did one last thing which was to visit the factory north of Toronto. I didn't make an appt. to see the manufacturing process, but I spent time in the showroom where the sample windows were installed and you could look at real versions rather than what can fit in a salesperson's travel case. So - all good and I ordered the windows. I didn't track delivery times, but my impression is that they arrived well within the specified period. The installation crew was very good, and everything went very well. It's only been 3 days since installation, but I'm very happy with my choice and wouldn't hesitate to recommend Clera based on my experience so far.
- Company Response
When we read positive reviews like yours Michael, it's inspires us to continue to do our very best to overachieve, every single time. Thanks for the inspiration!