We decided to add hardwood flooring to our recently purchased home (living room, family room, dining room, office, and hall). We shopped around Homestars for the "best of the best" and Frontier was at the top. We visited the Frontier showroom in Vaughan and picked which hardwood we wanted - we asked tons of questions to ensure that our new floor would match the existing hardwood staircase. Frontier explained the "aged" look of the oak and we were sold.
Next step was the home visit. Peter came out and explained what would be done, how long it would take, and itemized all the costs so we could determine what we wanted them to do versus ourselves. Frontier sent the quote quickly and we compared to all of the other quotes. Obviously, we picked Frontier.
To help save on costs and have a little family fun, we decided to remove the old carpeting ourselves and screw down the sub-floor. After that, we moved everything into the kitchen (felt like a very small apartment). Frontier arrived and quickly got to work. We had a slightly uneven floor in the family room, so Frontier levelled it out and began the transformation. Three days of installation and the place was like new, from old beige carpet to beautiful new oak hardwood. They even put a wood detail in the floor around our gas fireplace to make it stand out.
As wood occasionally expands and splitters along the edges, Frontier returned (as promised and warrantied) to fix those boards that needed replacing. Now...months later, no more splitters and the floor looks great. We truly love it.
One last comment - get the "in floor vents" (Airwood) - the floor looks soooo much better with them integrated into the hardwood. Great suggestion from Frontier!
For more info...please read the "advice" section below.