Filthy water backed up in my tenants' laundry room and Express Rooter was efficient, helpful and solved the problem within a day. They had to dig down 16 feet in front of the house and installed clean-outs so that we would never have the problem inside the house again (there is a huge beautiful tree in front of the house, whose roots had penetrated the clay pipe. Learned many things from this, including that 'snaking' a pipe can damage it and cause problems later, as seems to have happened here. Their communication was excellent, with me and with my tenants, and they left the site very clean and no sign of debris. I recommend them highly.
- Company Response
Hello Lisa, thank you for sharing your experience with us and Homestars. We are thrilled the work provided was to your satisfaction. Customer service is our # 1 priority and we will thrive to continue our great service! Thank you for your great feedback, thank you for choosing ExpressRooter Plumbing!