House is almost 3 yrs old.. You have to fight for any warranty work .. THe customer service people can't book any warranty contractors cause they won't call customer service back.. Stay away from Tom at empire. He is bs. Comes across nice but he is not.. I have grading issues and roof leak since day 1. They tricked the city into approving my grading.. And my back yard still floods. Roof shingles are starting to lift. Very disappointed in empire homes. I can't believe Mike holmes recommends them.