Veronika Peycheva from Vaughan

I moved from Toronto to Edmonton using Absolute Van lines services. When I was scheduling a pick up date with this company I specifically asked when should the move happen If I need my stuff to arrive in the first couple days of September. Based on the information given (and their promise that the move will take from 7-10 days) I scheduled the move (Aug 20). The actual move day went ok and the movers were very nice and careful (except the fact that they were 2 hours late). Then the fun part started. I called the company after the long weekend (Sept 3) inquiring about whats happening. It turned out that the truck haven't even arrived to Edmonton yet. Yet I was promised that Thursday or Friday I will definitely get a call from the office to schedule the delivery date. Obviously no one called. My husband called the company on Friday and some nice guy told him that the truck is here and we should expect a call on Monday or Tuesday. Once again, no one called. When I talked to the office on Tuesday they finally admitted that everything s delayed because they are overloaded but at right this moment the container with my stuff is being unloaded. Hooray! But guess what, they been unloading this container for three days straight! Their excuse was that its a big container (52 feet) and they only have 5 guys to do the job. On Thursday I was assured that I will definitely get a call on Friday and for sure they will deliver my stuff before the end of the week. Its Friday. Since no one was in a hurry to call me I called them again. After hours of talking to different people I found out that they are planning to deliver my stuff on Monday! Apparently the company has no available trucks in the weekend so I have to wait 'till Monday. The past two weeks I spent living in an empty apartment with a one year old kid on my hands... and now I just have to continue to wait... I don't wan to say anything bad about this company. But here is my experience... if you are planning to move, I would suggest to think twice before using Absolute van lines. There are plenty of other good companies...