Reviews

9/10

Home renovations come with unexpected glitches especially when they involve many elements requiring a variety of skills, e.g. Insulating, drywalling, tiling, painting and plumbing. Our recent bathroom renovation was no different. We chose Royal Home Improvements because they are a Renomark and BILD member, recommended by CARP, offer a 2-year warranty and, most importantly, assign a dedicated project manager to the job. Keith Rout was our project manager and was responsible for the successful completion of the renovation, from helping us to select tiling and fixtures, scheduling the crew members, literally going the extra mile by driving to multiple supply stores to find the right vanity, and in general troubleshooting and fixing issues. We have always found any type or reno very stressful and Keith was able to minimize this because of his communication skills and attention to detail. He was always reachable via phone or text, was very punctual, and patiently answered all our questions. So...thanks to Keith, and his crew!

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Company Response

Hi Anne, thank you for your review. We assign a dedicated Project Manager to every project for exactly this reason: renovations have many moving parts, and we want to make sure the process goes as smoothly as possible.

10/10

We recently had some lighting work done in our kitchen – the retrofit of a fluorescent fixture to LED and the installation of a new fixture in the eating area. From start to finish the staff, from the manager to administration to electrician, was courteous, knowledgeable and professional. We could not be happier with the resulting work. After months of talking to people who didn’t seem to understand what we wanted done it was such a relief to finally have the job so well completed. Steve (the electrician) was punctual, worked neatly and definitely knew what he was doing. We would certainly recommend Birnie Electric and call on them again for future work.

1 of 1 people found this review helpful.
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Company Response

Thank you Anne for your lovely Review. On behalf of all of us at Birnie Home Safe we are so happy we could meet your electrical needs. We pride ourselves on customer satisfaction -comments like these only solidify this commitment. As always, feel free to reach out if you have any questions or comments.

-Your friends at Birnie Home Safe

10/10

We recently had a faucet replaced in our bathroom and at the same time the corroded pipes had to be replaced. Not only did Chris call us the evening before to tell us when he would be arriving but he actually got to our house exactly on time (something we rarely experience when dealing with contractors). The work was done well and professionally and we had no cleanup to do after the job. We will definitely recommend DrainWorks to friends and call them again as needed.

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Company Response

**Thanks Ana** We appreciate your review. We are glad to know you were satisfied with our service. Thanks for choosing DrainWorks and for any recommendations you make on our behalf.