Reviews

10/10

We moved into 100 year old home last Fall. As a result of re-wiring the house, we had several holes and channels cut into our walls and ceilings. Which is when we realized that many areas of the house were totally uninsulated, and others had very little insulation. We hoped to insulate the walls without tearing down the plaster due to budget constraints, since we'd just bought our first place and the costs were adding up fast. We got quotes from 3 different companies. We ended up choosing Brand because they had good reviews on HomeStars; they could do a foam injection treatment without tearing down our walls; and we really liked idea of using the Air Krete product which we understand is a less toxic foam option. We also had cellulose blown into our attic at the same time. Our house is a small row house attached on both sides. When Brand came out to see our home and give us the quote, they told us that they had to charge us the minimum rate because that was there policy, but that it was a really small job. We found their quote to be reasonable and we decided to go ahead. On the day of the job, a team of 4 people showed up and got down to business immediately. During the first half of the day, the team methodically drilled holes throughout the house. After lunch, the team began filling and scraping the holes smooth and the attic insulation was blown in. The team arrived at 9 and was done by 4. They vacuumed and mopped up after the job was done. The bill was exactly the amount we were quoted. They had someone on their team who would've repaired the walls for us for a small additional fee, but we opted out of this, since we'd already hired a taper to do extensive repair work to the plaster in our house. The impact of the insulation was immediate. We had the work done in the Fall and it was already extremely cold on the second floor of home at night. We could feel the temperature drop as we'd ascend the stairs between the first and second floors of the house. We were sleeping with 4 blankets on the bed--and it was only October. Without exaggeration, within 1 hour of the insulation job being completed, we could no longer feel a difference in the temperature between the upstairs and downstairs. Also, before having the insulation done, our basement was the warmest area of the house and the furnace (in the basement) was running all the time. After the job was done, the furnace stopped running all the time (something we'd gotten used to) and the basement reverted to being an average temperature. We couldn't believe how quiet the house was--And it took us a couple days to realize it was because the furnace wasn't running all the time. And lastly, within 3 months of the insulation installation, the gas company decreased our monthly equalized billing payments because our usage had declined dramatically. The Brand team was efficient, courteous and tidy. Their products are great and efficient. The money we spent on having the house insulated was one of the best investments we could have made. I would highly recommend Brand insulation to others. Based on our experience, two sets of our close friends have already hired Brand and were equally impressed with the service and amazed by the immediate impact of the insulation on their older homes.

Approximate cost of services:
$3,000.00
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10/10

We moved into our 100 year old home last year and had to re-wire, insulate and repair the walls. We wanted to have our ducts cleaned before Fall to make sure everything was running as efficiently as possible, and to get rid of debris. We chose AtlasCare after reading several positive reviews on HomeStars. We price compared and found their prices to be competitive. We emailed for a quote and received a response almost immediately with a very straightforward pricing list. There was no pressure to book. After deciding to hire AtlasCare, customer service rep, Alexandra, booked our appointment, answered our questions and was very friendly. Shane and Dave arrived within the specified timeframe and were courteous and professional. They came in, assessed our space, got their gear, laid down their carpets and got busy setting up. While they were here, they answered questions we had about our furnace filter and gave us some advice about maintaining our ducts--Which we appreciated. When they were done, they gave our place a quick vacuum. The bill was for the amount we were quoted, and there were no hidden fees. We will definitely choose AtlasCare again for future duct cleaning. We would highly recommend their services. Thanks Dave and Shane!

Approximate cost of services:
$385.00
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