Reviews

9/10

Mike (owner) was on time and on budget. Installed a high-end modulating unit at an excellent price within an excellent timeframe. Work was done right, worksite cleaned up and was quite courteous to my tenants. Would reccommend

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5/10

Although Noah did show up on time, he was short with discussion, not exceptionally descriptive and pricing was mediocre; however, my furance had broken down in the middle of winter and I needed the work to be completed immediately. The only other positive was that the part came in relatively quickly and he installed and got the furance back up and running within the day. Customer service needs an overhaul.

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Company Response

At Laird & Son we appreciate every comment and try to learn from it.
Thank you for taking the time to comment and of course we are grateful for your business.

8/10

Mike came out quickly to inspect the basement drain I had that was filling up with water and not draining correctly. Although I wanted to get a few quotes, he was adament about doing the work. He completed the work quickly and efficiently and gave me an idea of why the drain may not be doing it's job. For future jobs I have called and they haven't been as forthcoming as they could be with following up; only downfall of their services.

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Company Response

Dear W,
Thank you very much for your honest feedback! I am very happy to hear that Mike completed the work quickly and efficiently but very sad to hear that the future jobs were not followed up as per your expectations. I have addressed this issue with our team and promise not to disappoint you in the future. Thank you once again!!!

9/10

I had the CamMoulding team come to perform my exterior stucco job. I had the front of my home stuccoed. The knowledge and description of product during the consultation was great. I was presented with 2 options (less expensive and more expensive) and explained the pros and cons of both. I was also provided with a 1 year warranty. The work was done on time and schedule. The only comment I do have is that when they were scraping the styrofoam, they could have protected the work area better to avoid the mess that ended up blowing on my street. Although they did clean it up to the best of their ability, it was met with opposition from some of the neighbours. All together, a great job and price and would reccommend.

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8/10

I've hired Expert Eavestroughing twice to do my eavestroughs. They do great work, eavestroughs are installed flawlessly and always in good working order. Their timeframe on work is slightly longer than I expected and sometimes reminders about specific items need to be given. Otherwise, courteous and friendly workers- especially Fraser.

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10/10

Serge and his crew came to perform 2 projects on 2 homes that I owned; one in Oshawa and one in Toronto. The booking of projects was easy and simple. The follow up regarding appointments was flawless. The workers were on time, polite and got the job done quickly and efficiently. I not only use them for my own waterproofing projects, but also refer them to my clients. A+

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Company Response

Thank You!!!