Mr. Chemel, the painting in your home was done 2 years ago. At the time we painted you were told that because of the large amount of cracks and screw-pops (which we repaired), it showed the poor quality of work that had been done during your previous renovation/rebuild of your home. All areas had been inspected and approved when we left your home, we also did go back to take care of a few other areas at no extra charge. Regarding your washing machine issue, this is the first time I hear about it, and there is not much we could have done about the poor quality of construction of the walls around it, as you know, we are a painting company. I did have to stop responding to your emails, your request were above and beyond what we had agreed upon and seeing that we had somewhat of a friendship, you received a sizable discount for the services you received. We are sorry that you are not happy with a service which you received 2 years ago from a painting company, maybe you should be writing bad reviews about the poor job you had done from the contractor or engineer or architect who built your home. To respond to your response, we are not responsible for the poor workmanship done by your builder. We did not miss painting of any patches, as this would have been an obvious touch-up when we returned the second time to your home. Sadly I cannot stop you from writing information on this website that is not truthful. We have become a very successful painting company because we excel at customer service and our quality is top notch. We have grown because our customers love what we do for them and we try to make them all satisfied with our service. My guys have learned from me that we do not leave any customers feeling unsatisfied, but at the same time we do not like to be taken advantage off. So to this I say "good luck and good bye".