Connie

Pamela and her team are excellent. I first worked with her in previous house where she did the lighting for the front yard. She and her team did such a great job that I used her services again when I built a new home. I have been working with her for several years now. She is truly a professional - she is responsive and offers great ideas. Her team members are all equally responsive - one even came out on a holiday weekend to readjust a timer. I have no reservations recommending Pamela to my neighbours!

James has the worst customer service front. He yelled at me for not telling him that there was 4 feet of gravel during the move. I'm not sure what that would have changed because I was prepared to pay him an extra $50 on the spot. (Did he need an extra mover? More equipment? I don't think so.) But nevertheless, he felt the need to yell at me instead of being polite about it. I would not use him again when I move in a year.

I purchased 4 light fixtures and each and every one had a problem. I have easily spent in excess of $500 on unnecessary electrician fees due to these error and defects. I have also wasted an inordinate amount of time travelling to and from their stores to deal with one issue after another. Of the 4 fixtures, two were intended to be a pair however, there were slight differences in the two and when I advised them of this, I was told that it was my fault - I should have checked the fixtures before I left the store to ensure that they sold me the correct fixtures. After repeated attempts at having my fixtures corrected/fixed, I will never purchase anything from them again. Their customer service is non-existent and as the customer, you are blamed for their errors.

Fasi was extremely responsive and answered all of my questions patiently. He was very accommodating with my schedule. He was upfront about the cost of labour vs part (when another company who quoted on this work was not.) I will definitely be using his company again!

Rick went WAY over and above his responsibilities by helping me find a mystery shut off valve for an outdoor connection as well as reconnecting a broken chain in a toilet. He also provided helpful and useful tips for general plumbing concerns around the house. I will DEFINITELY be calling on him again to help with any future plumbing needs.

I just moved into a new home and had Tom come out to replace all of the locks. We missed one and when I called Tom again, he promptly came out again to replace the last lock. He was excellent, highly responsive and professional. I would highly recommend him and would definitely use his services again.