Armando and his team including Adrian and Eugene were extremely professional and respectful. They not only showed us all the problems with our drain using a camera inspection, but explained every issue and gave us several options regarding the work and ways to complete it. Armando gave us an option which prevented us having to tear up a floor in our newly completed rec room in the basement, saving us money and inconvenience. Tarps were laid down and every care was taken not to make a mess or leave foot tracks through our house. They always arrived on time and even early, and Armando had extra crew on a Saturday to complete the job as quickly as possible. The crew even took care when digging a hole at the front of my house to keep the plants from the garden, even though I had said it was okay to get rid of them. A final inspection was also timely and efficient, and demonstrated what an overall great job had been done. I would highly reccommend Drainworks to anyone needing this type of service, you will not be disappointed. Thanks to Armando, Adrian, Eugene and the rest of the crew. Best regards, Lynda Cudney
- Company Response
As our technicians are full time salary based employees rather than commission-driven freelancers, it grants them the time they require onsite to discuss your options and establish with you, the homeowner, the best course of action for a solution to your problem. We appreciate your review of the "extremely professional, respectful, clean, timely and efficient" service you received from DrainWorks. Thanks again!