It has been over a month and a half since our 22KW Generac Whole Home Generator was installed by Toronto Generators. The generator has performed it's weekly cycle flawlessly and my wife and I very pleased with our purchase :) Our decision to purchase a 22KW Generac Whole Home Generator was based upon a number of factors: (1) Severe weather patterns that are now occurring in our province and city on a more frequent and ever increasing basis (2) The increasing growth of new residential developments which will demand more electrical power and possibly put a greater strain on our older electrical infrastructure grid and (3) The peace of mind that a Standby Generator provides all year round. From the very beginning of our decision to have Toronto Generators install our Generac, both Steve and Stephanie answered ALL of my questions that I had regarding the Generac Generator and the installation process. The installation went very smoothly. Our electrician, Misha, was VERY METICULOUS in his installation of the Transfer Box and the wiring of the electrical cables. His attention to detail was amazing. Josh and Tom also did an AMAZING install of the Gas Fitting for the Generac. Josh double checked EVERY connection to make there was a complete and proper seal from the Meter all along the piping to the Generac, as well as our pre-existing inside furnace connection. Our thanks also go to Prince who came by to activate and set up the Generac and have it up and running. He inquired if I had any questions about the Generac and showed me how the Evolution 2.0 Control Panel Functions. In addition, I would like to thank Tim who came by and installed our Cold Weather Kit (A MUST HAVE) for our Generac. He also asked me if I had any additional questions regarding the Generac since it was installed. In conclusion, I am EXTREMLY PLEASED with EVERYONE with whom I had the pleasure of meeting and speaking with at Toronto Generators. Sincerity, Honesty and Integrity are reflected in every individual from Toronto Generators. You will be glad that you called Steve at Toronto Generators :)
- Company Response
Thank you, Timothy, for your wonderful review! We appreciate the details, and you mentioning us each specifically. We pride ourselves on our generator installs, and are always happy to receive such great feedback. We are looking forward to working with you each year for your generator maintenance, and are always here to answer any questions you may have. Thanks again, Timothy!
-Stephanie and the Toronto Generators Team