Elaine

Mike was punctual and efficient in every aspect of our communication. He quickly responded to my initial inquiry, made an appointment to see the job, and rendered a quote. The installation was quick and Mike did a great job cleaning up. The stairs look terrific. Thanks, Mike!

Kebreab did a terrific job tearing off four layers of roofing, and then replacing it. He had to take off a deck to access some of the roof, and rebuilt the deck better than it was before. He is polite, personable, punctual and communicative. I recommend him without hesitation.

Charlie is punctual, courteous, fastidious, was very sweet to my kids, and did fine work. He even followed up a week later to see if everything was to my satisfaction. I would highly recommend him.

a few years ago, when alpha airworks was just airworks, they installed an LG direct vent air conditioning unit in our 3rd floor bedroom. it's not under warranty anymore, and it stopped working. we called alpha airworks in to service that unit, and to do a seasonal check of our main household A/C unit. the check of the main unit was fine. but the service guys couldn't figure out what to do about the LG unit. they told me they would have to call in more experienced personnel, and that their office would contact me to make another appointment. i called the office staff but they said would get back to me. i have called several times over the past 3 weeks, but the alpha airworks people still say they can't yet commit to coming to fix the unit, and that they'll get back to me. i'm 8 months pregnant and was roasting in my bedroom, so i called ductless.ca, who showed up and fixed the LG unit within days. alpha airworks still hasn't even called me back to follow up. i will never use alpha airworks again.

We had work done in October 2006. Chris returned my initial call quickly, showed up punctually, was polite, and took notes. My mistake was in paying him in full before all the work was finished. After I paid him, Chris stopped answering my calls. For several days I had to leave him messages begging him to come back and complete the work before he responded. When he did return, he was no longer polite and eager. Most of the work (patching holes, installing trim, putting up a vapour barrier etc) was done competently, but Chris did a shoddy job on the main task, which was repairing a window that did not close. I had to hire someone else to finish his job. I was not impressed, and will not use their services again.