This was our second time using 1-800-GOT-JUNK. While they are pricey, the company is in general very professional and does get the job done. Unfortunately, I did not find this crew as thorough or conscientious as the crew that helped us out the first time. As advertised, the crew is supposed to sweep up after wards, but they didn't this time, and there was even a little bit of broken glass left behind (one of the men did clear most of the glass by hand, but no one swept away the dirt/dust like the first crew did). And although they called ahead to say that they were running late, a follow-up call to tell us their ETA never came and they just showed up at the door unannounced and without the 15-30 minute warning as is the stated procedure. Perhaps they were just in a hurry because they were behind schedule, but still, I was a bit disappointed, especially since our first experience was so good and we were repeat customers. It's the little things that make you a loyal customer.