I am very disappointed with the overall experience with Cozy Living..I purchased two couches on layaway...I was notified that there are no refunds on layaway or special orders....I was led to believe that my couches were already ordered and in production so they could not be returned. I was also told to give 30 days notice for delivery...well its been a year and I have finished paying off my couches and gave 30 days notice that I would like to have them delivered, well it has been two months and I still do not have my couches.....It turn out that my couches were put into production just after I gave the 30 day delivery notice ...Cozy living is telling me that the 30 days notice was for the manufacturer to start making the couches and that they have shut down and be up and running august 5th! are they serious?..I have been waiting for two months now for my couches which I paid good money for ...I have just moved into my new house and no where to sit!.The whole reason for notifying Cozy living is because I wanted the couches for when I moved in and now I am still without them,and now I have to wait probably another month! ..This is garbage and I will never shop there again..overpriced store and untrustworthy!............This is the pickering store.....

Was this review helpful?