Reviews

10/10

I contacted Davey Tree and was promptly visited by their representative named Tony. He was on time, courteous, knowledgeable and professional. We agreed on a plan to remove a particular tree that had gone "out of control" and wire cable another one. His crew showed up on time on the appointed day. They are very safety conscious, their vehicles and equipment are clean and well maintained. The crew was polite, professional and got the job done quickly and professionally. They are a tiny bit more expensive than other tree service companies, but in my experience we received excellent value for our money. Would recommend them without hesitation

Approximate cost of services:
$1,000.00
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First Review

1/10

Anton seemed like a very nice, decent, and honest person. We genuinely liked him, making this episode even more disappointing. Based on a smaller job done well last year (cash work as is his preference), where he promptly and efficiently changed a pool filter head and gasket, we asked Anton if he he had done landscaping and concrete work around pools and whether he could do some landscape and stonework near our front entrance. He said he would be happy to, and gave us a quote of $6000.00 (or more if things became unexpectedly complicated). The job consisted in removing 3 large planter boxes, demolishing a small stone front entrance (the "easy" part) and redoing this entrance, steps and railing (the "harder" part). Anton said not only that he would do it, but that he was looking forward to it being "the nicest job on the street" and other comments of this nature. He wanted $3000.00 in cash up front to cover materials and labour - which we gave him right away. He then - around the 18th of March - removed the planters (he had some young fellow who shoveled them out in about 1 day), dumped all the broken masonry and concrete in a bin. Total working time on site was maybe a few days, but never a full day - always just a few hours per day. But no matter, I was happy as long as the job was getting done. We were completely satisfied with the demolition work done up to this point. Then on April 5th Anton requests another $1000 to buy materials (he had yet to buy anything despite the cash already advanced). Since work was progressing, and he was so polite and reassuring, I gave him the money - so now we've handed $4000 in cash (yes, I know, you all see this coming and think I'm a fool). Now he stops returning phone calls, won't answer texts... Finally he calls me back on April 16th saying that the job is "too hard" and not in his area of "expertise" and that he won't be back. I ask him to either find someone to finish the job for him or give me back $2000 - especially since he's purchased no materials and has only paid for the disposal bin ($500 cost in his words) plus perhaps two days of shovel work - hardly $4000 worth of labour. He declines to return any money and is no longer answering his phone or texts. He did finally, after many calls and requests, refund me $500 and then promised to provide me with a "Good Quality" solar blanket for my pool - this was supposed to make up some of the difference. He shook my hand and promised he would do this putting on a big show of sincerity. Then complete silence again - no phone calls returned, until finally he answers me by text on the 22nd of April saying that he would drop off the pool cover "when I get to it". I have been texting since then, and leaving voice mails politely asking when that might occur - no reply whatsoever. Today is May 2nd and I officially have given up. If you decide to do business with Anton, please be careful and do not pay him anything until the job is complete. And yet he seemed so nice and so charming and what work he did do was done adequately. I think Anton will be a better contractor if he learns to only accept jobs he is willing and capable of doing, and not be afraid to settle disputes amicably rather than merely disappearing.

Approximate cost of services:
$6,000.00
1 of 2 people found this review helpful.
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8/10

They always deliver on time and their regular preventive maintenance technician Mr Judges is pleasant, clean, professional and always most accommodating for scheduling inspections. We've had a few emergencies and they've always helped quickly

Approximate cost of services:
$350.00
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10/10

Call them with confidence! Lenni and Jodi had the right equipment, showed up on time, they even made follow up calls. Pool fixed, all done professionally. Also Mike was very informative. Highly recommend

Approximate cost of services:
$350.00
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Company Response

Thank you DC, it was a pleasure working with you. We are glad we were able to find the leak in your pool and repair it at the same time while we were there, feel free to contact anytime for any future pool needs or questions. thanks again, Lenni

0/10

DON'T USE THESE PEOPLE FOR POOLS. We asked them to come out and fix a leak in our pool, it's been almost one month of them coming out and trying this and trying that, and CHARGING US a fee each time, leak was never found, staff CLUELESS. We called in another company and everything was fixed same day, for significantly less cost.

Approximate cost of services:
$1,000.00
1 of 3 people found this review helpful.
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