Reviews

10/10

We were looking to install shutters on our kitchen and bedroom, floor to ceiling windows. Sunburst Shutters and Closets appeared in our search, along with a few others, however Sunburst had by far, the best reviews and we now understand why. Brian came to our home and explained about the different products, measured the windows, provided a quote and promptly answered all of our questions and concerns. To our surprise, the order arrived sooner than expected and a couple of days later the shutters were installed. Kola arrived as scheduled and on time. He was mindful of our space, was very efficient, professional and friendly. It should also be said that Kola has worked for Sunburst for many years which says a lot about the company and about Kola. The shutters look even better than we had hoped and the customer service Brian and Kola provided, exceeded our expectations. Far too many times we have settled for less than, but this is not the case with either the product or the people. Thanks for a great experience and making our space an even greater place to be. Tom and Eric

Approximate cost of services:
$2,800.00
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Company Response

Thank you for sending this in. So happy to hear how pleased you are! It was a pleasure to work with you.

Brian

10/10

I purchased a $1000.00 worth of tile for my front a back porch last year, it looks like slate and is black in colour. The tile is really nice but I did not think about the effects of the dirt and the elements. The tile look constantly dirty even after it was washed. I went back and explained my concerns to the staff in the showroom and they were very helpful and recommended a sealer, it did the job beautifully and now I love my tile again. It is so easy to clean now and really does look nice. I am happy again. Thanks!

Approximate cost of services:
$100.00
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Company Response

Thanks for the review Tom! Glad to hear our showroom staff was able to provide some helpful advice for your black coloured tile on your porch.

0/10

Little star renovations was highly recommended to me. I was impressed in the beginning, however things changed along the way and this project did not end well. Perhaps it was more than they should have taken on at the time, as they often left my job to work at other projects. There were days that nobody was at my home, which left many people asking where they were, did they quit, did I fire them.....I could have had a brand new home built in the approx 7 months it took to do this renovation. When Little star left, the entire job was not completed as we originally discussed, they could not get out of here fast enough. My home looked horrible and things were damaged which they paid for and were not happy about. I was left to finish the project myself and I'm still working on it. Over the winter, I had some issues with water leaks and moisture problems. Little star came to have a look, decided it was not their problem and they were not interested in fixing them. I do not understand how they decided this, my entire front porch was removed and re-built by Little Star.......I have since had to take care of the issues myself. I am confident the issues are dealt with and the job is now done correctly. I am very disappointed with the owners lack of concern. To this day he has not come to look at the issues personally. Be cautious of the trades Little star hires, they told me, one person they work with is unreliable and he was......another company did a crappy job on the walkways and needed to be removed. This was a company Little star never used before and unfortunately Little star was not on-site to over see the quality of the job at the time, a very costly mistake. Many people comment on my renovation and how great it looks........A year later, I have it finally looking complete and that is certainly no thanks to Little Star renovations. Unfortunately I am only able to discuss my negative experience with Little Star Renovations at this point. If you hire these guys, make sure you get a commitment from them that they are working on your project until it is complete and make sure you hold back money to ensure the job is done right. I held back money purposely after I was was told by 5 different companies that my drain tile was incorrectly installed, eventually parts of that job was redone. I have no confidence in their work at this point. I wish I held back more money, perhaps I wouldn't find myself having to deal with leaks and moisture problems on my own. It has been my experience, they do not stand behind their work. I wish I could have written a different review, which is why I have put off writing one until now, I had hoped they would have changed their minds and done the right thing and fixed the problems. People need to know how badly this job turned out. Little Star Renovations could have and should have dealt with things differently. Totally unprofessional at this point.

Approximate cost of services:
$110,000.00
2 of 2 people found this review helpful.
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Company Response

I'm saddened to see this review now a year past job completion. I will not respond in any more detail exept to say this is an untrue account of how the job went
I would be more than happy talk in person to anyone reading this review that has any concerns

Best Jobie mallett 7786882504