Larry first came to our house two weeks ago, he showed up within the time specified when first booking the appointment. I received 30 minutes call prior to his arrival. Larry reviewed the problem, then explained potential costs before proceeding. He promptly rectified the situation... and I signed up for the Premium Plan based on the service I received. Other firms I've used have not been as prompt, fair and helpful. This week- the same toilet blocked again and Michael came to the house within 4 hours of the call and promptly fixed the issue. He was kind enough not to charge us for the call. Most impressive service I ever received from a plumbing company, to top it all off, he's the owner of the company. Superb service- prompt, friendly, transparent and fair. I will recommend Waterworks.

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Company Response

Hi Mark. Thank you for the awesome review. We do whatever it takes at our company to make the job right and please our people. Thank you for the accolades, much appreciated.

Thanks from Larry & Michael and the WaterWorks Team!


Shane was always prompt and punctual with phone calls, appointments or at least provided a heads up when he was running behind. For the job itself he showed up on time and completed it on time and did a great job cleaning up afterwards. Based on my experiences this is great- and the quality of the work was exceptional. He matched an old plaster ceiling after a water leak- one would hardly know. I would highly recommend him and his team.

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