Main sewer line was clogged. The technician used the rooter to clean the clog and then his manager showed up and recommended a power washing of the inside of the pipe (which I agreed to). Another technician showed up to help (I believe unnecessarily). I said I had to leave, but got held up without their knowledge. The two of them worked for a few minutes then completely disappeared leaving the toilet off and everything a mess for at least an hour (their gear was already back in the van). I then had to leave. They called me another hour later saying the job was done. I refused to pay the full amount and asked where they went. He quickly dropped the price. I'm left with the feeling that these guys are overpriced and dishonest. Don't pay their "book price; call a reputable plumber instead.