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We have a concrete tile roof with built-in gutters. The gutters were leaking in several locations (typically at seams or near downpipes) resulting in water dripping through the soffits. I originally spoke to another roofing contractor, but was not confident they would do the work to our satisfaction. I then contacted Crucial Roofing, and immediately noticed a huge difference in the level of professionalism. I was very impressed with Greg's level of customer service. Unfortunately, this is sometimes a quality that is hard to find in the world of contractors. His availability to answer questions, and the level of detail (including the photos) in the explanation of any issues or repairs was excellent. The initial price was competitive, and did not change (they even threw in a couple of additional items at no charge). Most importantly, the work was done promptly and the leaks stopped. I would definitely recommend Crucial Roofing to others.
- Approximate cost of services:
- $3,000.00
- Company Response
Thanks Jamie. We strive for the utmost level of customer service and it sounds like you feel you got it. I'm very happy.
Cheers
Greg